Soufflé's signature pancakes and waffles draw crowds, and the space is clean with reasonable pricing. Noise is the defining flaw: reviews consistently call the empty-walled room unbearably loud, especially when full. Service lapses are serious: staff have been dismissive when orders arrive wrong, refusing simple help and implying customers should know differences on their own. Waits of 30 minutes to two hours are common for soufflés, though menus list preparation times.
Recent shift: Service complaints have intensified over the past month, particularly around dismissive staff behaviour when dishes arrive wrong; earlier feedback was more mixed on ambience alone.
A calm, adult-oriented space that feels more curated library than busy cafe, with specialty teas and thoughtfully made drinks at prices that don't sting. Staff know regulars well and attend to details like free water refills and tea-ice cubes. Beverages only at present, though some wish for snacks; WiFi works but isn't strong.
Most visits are seamless: staff welcome pets, children, and families; dogs roam freely while owners eat decent coffee and food. The space stays remarkably clean and staff actively manage pet messes. A few recent visits hit problems: one nasi lemak came with cold sides, raw chicken, and fish with blackheads; another diner noticed air quality issues from pet fur and thought the menu limited. These outliers sit against 17 positive reviews in the past 9 months.
Staff patiently explain rules and pick games suited to each group, creating a relaxed atmosphere for board game play. The cafe stocks 500+ titles in a clean, spacious space; drinks are basic but affordable at around RM5 each.
Last updated 2026-07-06
