Most visits are seamless: staff welcome pets, children, and families; dogs roam freely while owners eat decent coffee and food. The space stays remarkably clean and staff actively manage pet messes. A few recent visits hit problems: one nasi lemak came with cold sides, raw chicken, and fish with blackheads; another diner noticed air quality issues from pet fur and thought the menu limited. These outliers sit against 17 positive reviews in the past 9 months.
Drinks here are cheap and well-made, especially iced coffees and teas, and the outlet ranks highly for consistency across Lucky Cup's locations. Busy periods bring tension: some staff turn unfriendly or impatient when the counter backs up, and add-ons like jelly get left out often. WiFi and power are solid for a quick work session.
Soufflé's signature pancakes and waffles draw crowds, and the space is clean with reasonable pricing. Noise is the defining flaw: reviews consistently call the empty-walled room unbearably loud, especially when full. Service lapses are serious: staff have been dismissive when orders arrive wrong, refusing simple help and implying customers should know differences on their own. Waits of 30 minutes to two hours are common for soufflés, though menus list preparation times.
Parents find Little Zoey a reliable refuge: kids play freely in a dedicated area while adults eat in peace, and the homestyle food consistently wins approval. Staff are welcoming, the space stays clean, and extras like free water and pasta products for home use feel genuinely thoughtful.
Last updated 2026-07-06
